HOME    ABOUT    CONTACT   FAQ   SIZE CHARTS    Basketball        Bags        Bibs        Hoodies        Shirts        Socks and Basketballs        Tracksuits    Football        Gloves, Footballs        Goalkeeper Kit        Managers Coats Bags        Rain Jackets        Shirts        Shorts        Socks        Tracksuits        Training Aids        Training Tops    Hockey        Bags        Hoodies        Polo Shirts        Rain jackets        Shirts        Shorts        Skirts        Socks        Sweatshirts        Tracksuits    Netball        Bags        Bibs        Hoodies Playing Shirts        Netballs        Polo Shirts        Shorts        Sweatshirts        Tracksuits    Party        Christmas Decorations        Halloween, Valentines        New Year Party Novelties        St Andrews Day        St Patrick's        USA Independence Day    Party Theme        Aussie Party        Back to School        Beach Party        Doctors and Nurses        Mexican        Oktoberfest        Salsa    Point Of Sale        A-Boards        Banners        Blackboards        Bunting        Flags        Flyers        Poster Frames        Posters    School Uniforms        Fleece Jackets        Polo Shirts        Rain Jackets        School Bags        Sports Kit        Sweatshirts        T-shirts        Ties    Swimming        Bags        Leisure Trousers        Polo Shirts        Poolside Shirts and Shorts        Swim Costumes        Tracksuits    Volleyball        Bags        Playing Shirts        Socks    Work wear        Aprons        Chefs        Classic Shirts        Fleece Jackets        Jackets        Ladies Blouse        Ladies Clothing        Overalls        Pilot Shirts        Polo Shirts        Sweatshirts        Tabards        Ties        Trousers        Tshirts	Contact Us FAULTY PRODUCTS If you have received faulty products, please telephone our office immediately on 0141 562 0061 or at least within 7 days of receipt to discuss the fault with the product. WRONG PRODUCTS DELIVERED TO CUSTOMER All goods must be checked immediately upon receipt and must not be worn if they are found to be incorrect. If you receive an incorrect delivery, please notify us by telephone within 48 hours. Goods that have been used or worn or not notified within 48 hours will not be credited. WRONG PRODUCTS ORDERED BY CUSTOMER Goods ordered incorrectly or that are unsuitable for size/colour etc. when delivered, will not be credited if they have been used/worn or customised in any way. If the goods you receive have been ordered incorrectly, please telephone 0141 562 0061 immediately and an exchange or credit may be given. Please note:- a 5% administration charge will be applied for all returns if the fault isn’t that of Base Products Ltd and, where applicable, the cost to return goods to us. To return Stanno goods, if the order value is under £200.00 the administration charge is £10.00 + VAT or 5% if order value is over £200.00. For Macron/Pro-Star returns charges will be arranged as they may differ due to circumstance. RETURNS WILL ONLY BE ACCEPTED WITH PRIOR ARRANGEMENT AND MUST NOT BE RETURNED TO BASE PRODUCTS LTD WITHOUT OUR RETURNS REFERENCE OR NO CREDIT/REFUND WILL BE GIVEN. Delivery – Standard Delivery is charged at £8.60 + VAT. Delivery to areas such as Inverness, Aberdeen etc. will be priced at quotation. Also, price may vary due to quantity of order. Base Products Ltd reserve the right to change/amend conditions as circumstances dictate. This does not affect your statutory rights. CANCELLATION POLICY The buyer may cancel their order at any time by contacting our office on 0141 562 0061. If stock has been reserved there MAY be a 5% of order value administration charge. If goods have been customised with customers own logo/artwork etc. we are unable to cancel the order and goods must be paid for in full. If an embroidery disc / print screen has been set up for customers artwork/design and order is cancelled, then the set up has to be paid for as this was produced and is unique to the buyer. The embroidery/print set up disc will be forwarded on to buyer for their own use and can be used by any other embroiderer / printer. Delivery time - Timescales can vary due to stock availability and type of order. An order confirmation will be sent to customer by return email to confirm order and approx delivery time will be included. For complaints or enquiries please contact 0141 562 0061 or email admin@baseallsports.co.uk Special services - Embroidery / Transfer printing / Screen Printing
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